24/7 Peace of Mind

Alarm monitoring,
always on

Professional 24/7 alarm receiving centre, police response and instant app alerts for homes and businesses across London and the South East.

Why monitoring matters

Your alarm is only as good
as what happens next

A bell-only alarm tells your neighbours there's a problem. A monitored alarm tells a trained operator - who then tells the police. That's the difference between a noise and a response.

As an NSI Silver approved installer, we connect your alarm to an ACPO-compliant Alarm Receiving Centre. When your alarm activates, operators verify the alert, attempt contact, and escalate to police or a keyholder within seconds.

Professional operators
Staffed 24 hours a day, 365 days a year. Every activation is handled by a trained, accredited operator - not an automated system.
Police response available
With a police URN (Unique Reference Number), your alarm is registered with the force. Officers can be dispatched on confirmed activation.
Insurance recognised
Most home and business insurers require monitoring as a condition of policy. Our monitoring meets the standard they specify.
Keyholder response
Designate a keyholder - someone we call before police. Often the quickest first response for false alarms or routine incidents.
Response levels

Choose the level of
cover you need

We offer monitoring solutions for every property type and budget - from basic app notifications to full 24/7 ARC with police response.

01
Bell Only
No ARC connection. Your alarm sounds an external sounder when triggered. Suitable for lower-risk properties where local deterrence is the goal.
External siren Local deterrent No monthly fee
02
ARC Monitoring
24/7 professional monitoring by an NSI-approved Alarm Receiving Centre. Operators respond within seconds, contact keyholders and escalate to police where needed.
24/7 operators Police URN Insurance approved
03
App Notifications
Smart alarm systems send instant push notifications directly to your phone. View live status, arm and disarm remotely, and check zone activity from anywhere.
Instant alerts Remote control Smart systems
04
Keyholder Response
We maintain a list of nominated keyholders - people we call before police in the event of an activation. Fast, personal and often the most practical first response.
Named contacts Fast response Flexible
Signalling technology

Dual-path signalling.
No single point of failure.

A robust monitoring connection uses two independent paths - so if one fails, the signal still gets through.

RedCARE
BT's dedicated alarm signalling network. Continuously supervised connection between your alarm panel and the ARC - any fault is detected immediately, not just on activation.
CSL DualCom
Market-leading dual-path communicator using both IP and GPRS simultaneously. If one path drops, the other takes over instantly. Grade 3 compliant.
IP / GPRS
Cost-effective dual-path signalling over broadband and mobile network. Suitable for the majority of domestic and light commercial installations.
Getting set up

From survey
to monitored

Adding monitoring to an existing or new alarm is straightforward. Here's how it works.

1
Free survey
We assess your property, existing alarm (if any) and the monitoring specification that best suits your needs and insurer requirements.
2
Monitoring spec
We recommend the right grade of monitoring and signalling technology - taking into account your insurance policy, property risk profile and budget.
3
Installation & connection
We install or upgrade your alarm, fit the communicator and test the connection end-to-end with the ARC.
4
ARC registration
Your alarm is registered at the Alarm Receiving Centre. Police URN applied for if required. Keyholders added to the system.
5
24/7 cover begins
From the moment installation is signed off, your property is monitored around the clock. Annual service visit scheduled.
Client reviews

What our clients say

5.0 · Google rating

We\'ve earned these - not with incentives, but by actually looking after people.

01
Used Barking Dog when we moved into our house over a decade ago. They\'ve been great - annual service, and if we have any issues they\'re straight onto it.
SW London homeowner
Google Review
02
My company manages a sizeable property portfolio and we use Barking Dog where possible. Very personal service and reliable. Excellent knowledge on all security aspects.
Property portfolio manager, London
Google Review
03
These guys came all the way to West Sussex to install my system. They visit every year and log on remotely every six months. Thoroughly professional, personal service.
West Sussex homeowner
Google Review
Ready for 24/7
protection?
Free survey · No obligation · London, Surrey & Sussex
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